FAQ's

Is it better to shop on the site or Etsy?

We always prefer you shop here.

New Arrivals will always be available here first, and some may never be available on the Etsy shop.

Shop New Arrivals here

I ordered a DFY Digital Item, when will I receive it?

All custom items are processed and delivered within 24 hours of purchase during regular business hours (Monday through Friday 10am - 7pm EST). Once your order is completed you will receive an email to download your digital items.

Do you offer Digital Stickers?

All digital planners and journals include a bonus sheet of digital pre-cropped stickers. Additional sticker books are available as well. Sticker purchases will include preformatted Goodnotes sticker book as well as cropped png files of each sticker.

What is your refund policy?

All sales are final, view policy here

 

How do I contact you?

For any questions or concerns, email support@stockpiledigital.com